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For instructors

The phone

Take a call about a critical result, check the evidence and close the report.

About 25 to 35 minutes a shiftOpens without sign-in

Try it yourselfAll instructor pages

Three shifts have a preanalytical cause and one has none. The shift list never names the cause. The debrief reveals it.

ShiftsAbout 25 to 35 minutes

What learners practice

  • Identify the patient and the specimen before any result goes out.
  • Call a critical result with a read-back and document the call.
  • Check the tube, the analyzer's run, reagent, calibration, maintenance and QC records.
  • Escalate to the supervisor, request reruns and redraws, and tell the floor only what the evidence supports.
  • Correct or close the report and keep the record complete.

Read first

Assignment text

Work all four shifts in order. Answer the phone, find the patient, give the critical the way our procedure says, and stay on the case until the report, the calls, and the notes are done. Bring each debrief to the discussion.

What the record shows

  • The shift, the mode, the shift date and the start and close clock times
  • The score and domain table with item notes, and any safety-critical finding with its lesson
  • The timeline, the evidence opened and each statement with its support
  • Requests, calls with read-backs, reporting choices (first and final) and hints used

The record stays with the learner until they hand it in. A finished record never changes, so printing it again gives the same page.

How it's scored
  • Identification and the critical call: 25
  • LIS and specimen: 20
  • Instrument review: 20
  • Escalation and not overstating: 20
  • Callbacks, report and record: 15
Accessibility
  • Every control can be reached with Tab and used with Enter or Space.
  • Every sound has a caption, and the station has its own volume and sound settings.
  • Interface changes follow the site's short, steady timing, and they are instant when the device asks for reduced motion.
  • The printed record uses real headings and tables and prints on Letter or A4. It has a blank Name line; the site stores no name.