The phone for instructors
Call a critical result, check the evidence and close the report.
Class links
Three shifts have a preanalytical cause and one has none. The cause is named only in the debrief.
Shifts About 25 to 35 minutes
Assignment text
Work all four shifts in order. Answer the phone, find the patient, call the critical result as the procedure requires, and stay on the case until the report, the calls, and the notes are done. Bring each debrief to the discussion.
What learners practice
- Identify the patient and the specimen before any result goes out.
- Call a critical result with a read-back and document the call.
- Check the tube, the analyzer's run, reagent, calibration, maintenance and QC records.
- Escalate to the supervisor, request reruns and redraws, and tell the floor only what the evidence supports.
- Correct or close the report and keep the record complete.
Read first
What the record shows
- The shift, the mode, the shift date and the start and close clock times
- The score and domain table with item notes, and any safety-critical finding with its lesson
- The timeline, the evidence opened and each statement with its support
- Requests, calls with read-backs, reporting choices (first and final) and hints used
The record stays with the learner until they hand it in.
How it's scored
- Identification and the critical call: 25
- LIS and specimen: 20
- Instrument review: 20
- Escalation and not overstating: 20
- Callbacks, report and record: 15
Accessibility
- Every control can be reached with Tab and used with Enter or Space.
- Every sound has a caption, and the station has its own volume and sound settings.
- Screen changes use short animations and become instant when the device is set to reduce motion.
- The printed record uses real headings and tables and prints on Letter or A4. It has a blank Name line. The site stores no name.