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CalculationsDilutions and dilution factorsParts, volumes, serial steps, and the reported result
Laboratory OperationsCommon QC rule violationsSix statistical rules and the limits of their interpretation
HematologyIron study patternsDeficiency, inflammation, mixed findings, and overload
HematologyPT and APTT patternsScreening patterns, specimen checks, and mixing studies
Urinalysis and Other Body FluidsUrine casts: phase contrastSeven cast types, identifying features, and common look-alikes
Urinalysis and Other Body FluidsUrine casts: brightfieldSeven cast patterns, identifying features, and common look-alikes
HematologyRBC morphologyEight shape findings on a stained peripheral blood film
Laboratory OperationsHemolysis, lipemia, and icterusAppearance and interference in serum or plasma
Blood BankingDAT versus IATWhere sensitization occurs and what the result can establish
Laboratory OperationsCalling a critical resultWho to call, what to say, read-back, documentation, and escalation