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42 modules

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General Laboratory Practice

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  1. GLP-06

    Version 1.0

    Accept, Reject, or Investigate?

    A practical walk through the risk-based decision a laboratory professional makes when a specimen arrives imperfect: reject it, request recollection, correct a processing defect, or accept it under a documented, approved exception. Builds a repeatable risk screen, a defect-to-disposition matrix, and a guided case using a hemolysis index, then asks the learner to disposition five case cards and identify which one also needs nonconforming-event review.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  2. GLP-09

    Version 1.0

    Accuracy, Precision, Mean, SD, and CV

    A working guide to the descriptive statistics a bench technologist uses to read control performance: mean, sample standard deviation, coefficient of variation, bias, and standardized distance, with a worked five-result run and a ten-day drift dataset that shows why a plot and a defined dataset come before any calculation.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  3. GLP-11

    Version 1.0

    Applying Laboratory Control Rules

    A morning QC run flags two control results beyond 2 SD on the same side. Reading a control-rule pattern, telling warning from rejection, matching the pattern to random or systematic error, and sequencing the corrective action ensure patient results are actually reviewed instead of quietly repeated away.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  4. GLP-24

    Version 1.0

    Biosafety Cabinets, Fume Hoods, and Infectious Materials

    Match a containment device to its hazard, work in a Class II biosafety cabinet without disrupting containment, and respond to a suspected aerosol release from a broken centrifuge cup.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  5. GLP-35

    Version 1.0

    Budgeting, Inventory, and Operational Decisions

    A guided walkthrough of how a laboratory forecasts test volume, sizes reagent orders, sets a reorder point and safety stock, prices a test with fixed and variable costs, compares owning an instrument to reagent rental, and makes a bounded, defensible decision during a reagent shortage.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  6. GLP-13

    Version 1.0

    Building an Individualized Quality Control Plan

    Work through how a laboratory builds an IQCP: a risk assessment across specimen, environment, reagent, test system, and personnel; a written quality control plan with layered controls; and an ongoing quality assessment process with a defined change trigger, using a reagent-lot failure to make the reasoning concrete.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  7. GLP-17

    Version 1.0

    Calibration Verification, Acceptance Criteria, and Implementation

    A hospital core lab changes its glucose reagent lot and must show the method still reports accurately across its reportable range before the new lot goes live. Select challenge materials, apply documented acceptance limits, read recovery and residuals, and convert a completed study into a go-live decision.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  8. GLP-03

    Version 1.0

    Capillary Collection and Difficult Draws

    Select and perform capillary collection appropriately, understand why capillary blood is not automatically interchangeable with venous blood, and adapt safely when a venous draw is difficult.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  9. GLP-07

    Version 1.0

    Centrifuge Operation, Balance, and Safety

    A working guide to relative centrifugal force, rotor selection, balanced loading, and safe response to centrifuge defects and spills, built around a serum-tube run.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  10. GLP-20

    Version 1.0

    CLIA, Accreditors, and Laboratory Personnel Requirements

    A working map of who governs U.S. clinical laboratory testing: CLIA statute and 42 CFR Part 493, CMS interpretive guidance, deemed accreditors such as CAP, state law, and local policy. Covers waived, moderate, and high-complexity test classification, the five CLIA certificate types, and the personnel qualification pathways for director, supervisor, and testing-personnel roles, with an emphasis on locating and verifying the current primary-source text rather than memorizing it.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  11. GLP-32

    Version 1.0

    Communication, Staffing, and Team Coordination

    A second-shift core laboratory scenario walks through the shift huddle, an SBAR critical-value call with closed-loop read-back, and a staffing shortage escalated through a skill matrix, so that workload, risk, and handoffs are not lost between people or shifts.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  12. GLP-42

    Version 1.0

    Competency Assessment and Assessment Alignment

    Design workplace competency assessments that collect defensible evidence of the specific knowledge, skill, and problem-solving performance required for assigned laboratory work.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  13. GLP-26

    Version 1.0

    Compressed Gases, Cryogens, Dry Ice, and Liquid Nitrogen

    Covers safe handling of compressed-gas cylinders and cryogens in the laboratory: cylinder inspection, securement, and segregation; liquid nitrogen (LN2) and dry ice hazards from extreme cold, expansion, and oxygen displacement; personal protective equipment for cryogen transfer; and emergency response to a low-oxygen alarm or a suspect sealed cryovial.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  14. GLP-40

    Version 1.0

    Conducting a Laboratory Sustainability Audit

    Conduct a bounded laboratory sustainability audit that identifies feasible reductions in energy, water, materials, and waste without compromising biosafety, analytical quality, or patient care.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  15. GLP-28

    Version 1.0

    Emergency Readiness, First Aid, Disaster, and Active-Threat Planning

    An all-hazards framework for the first minutes of a laboratory exposure, spill, outage, disaster, or security threat: protect people, give correct immediate first aid, evacuate or shelter as directed, account for staff, and hand off to incident command while continuity and after-action steps follow.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  16. GLP-36

    Version 1.0

    Excel Analysis and Laboratory Data Visualization

    A guided walkthrough of building a validated, auditable spreadsheet analysis from a raw laboratory export: cleaning data without altering the source, writing structured formulas that are tested and locked, and choosing an honest chart for the question being asked.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  17. GLP-27

    Version 1.0

    Fire, Electrical, Sharps, Ergonomic, and Fall Hazards

    A working framework for the ordinary physical hazards on a general laboratory bench: fire, electrical, sharps, ergonomic, and slip/trip/fall risk, plus heat and mechanical pinch points. Covers recognition, hierarchy-of-controls prevention, and the bounded immediate response and reporting steps a bench technologist can take before handing off to authorized personnel.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  18. GLP-01

    Version 1.1

    Following a Result through the Total Testing Process

    A result can fail before an analyzer ever sees the specimen, and it can fail after the analyzer prints a number. Trace a basic metabolic panel from order to clinical use, name the owner and record at each handoff, and work one guided case where a hemolyzed, high-potassium specimen is the earliest failed control rather than the analyzer.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  19. GLP-39

    Version 1.0

    Harassment, Discrimination, and Professional Workplace Conduct

    Recognize workplace-conduct concerns, preserve objective facts, and use appropriate safety, reporting, accommodation, and nonretaliation pathways in the laboratory.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  20. GLP-25

    Version 1.0

    Hazard Communication, SDS Use, Formaldehyde, and Waste

    Read a GHS label and locate the right SDS section fast, tell acute from chronic and physical hazards apart, segregate incompatible chemicals correctly, and decide when a formaldehyde or chemical spill is incidental cleanup versus an emergency response requiring evacuation.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  21. GLP-21

    Version 1.0

    Inspection Readiness, Common Deficiencies, and Competency

    How a CLIA survey or CAP inspection actually samples the operating quality system, what the six required CLIA competency-assessment procedures cover and how often they run, and how to trace evidence and draft a systemic deficiency response when a record is missing.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  22. GLP-38

    Version 1.0

    Laboratory Ethics, Privacy, and Healthcare Compliance

    A module on laboratory ethics, privacy, and healthcare compliance for medical laboratory professionals. Learners work through a pressured, after-hours specimen result to practice a five-question ethics frame, HIPAA minimum necessary and security principles, and the laboratory chain of command, then examine correcting records, proficiency testing integrity, billing and coding fraud risk, and retaliation protections under federal law and professional codes.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  23. GLP-34

    Version 1.0

    Laboratory Utilization, Vendors, and Instrument Selection

    Build a defensible instrument or vendor decision using a needs assessment, a transparent weighted scorecard, a total-cost-of-ownership calculation, and a vendor claim audit, then design a utilization intervention that reduces low-value testing without blocking legitimate exceptions.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  24. GLP-15

    Version 1.0

    Lot-to-Lot Verification and Corrective Action

    A candidate reagent, calibrator, or control lot can pass quality control and still shift patient results. Plan a patient-sample lot comparison, read a difference plot against medical decision points, and run a bounded corrective-action decision when a lot looks different enough to matter.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  25. GLP-18

    Version 1.0

    Managing a Nonconforming Laboratory Event

    A workflow for recognizing, containing, documenting, and closing a nonconforming laboratory event, built around a potassium quality-control failure that reached patient results, with the boundary between immediate correction and systemic corrective action kept explicit throughout.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  26. GLP-04

    Version 1.0

    Order of Draw, Communication, and Special Collections

    Work through the current venous order of draw, why additive carryover (not cap color) drives it, and how timing, chilling, light protection, and closed-loop communication keep a specimen defensible from needle to bench.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  27. GLP-08

    Version 1.0

    Pipette Technique, Verification, and Maintenance

    Manual pipetting technique creates systematic or random volume error; a laboratory verifies pipette performance with gravimetric data. You will select an air-displacement or positive-displacement pipette for a given liquid, follow the technique variables that most affect delivery, calculate bias and imprecision from a gravimetric data set, and diagnose a replicate error pattern using supplied criteria.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  28. GLP-16

    Version 1.0

    Planning a Validation or Verification Study

    Before a new or modified method touches a patient specimen, the laboratory has to know which studies it owes: a short verification of an unmodified FDA-cleared method, or a full validation of a modified or laboratory-developed one. Classify the method, match each performance characteristic to its pathway, work an EP15-style precision and bias verification, and close the readiness gate before go-live.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  29. GLP-31

    Version 1.0

    POCT Competency and Continuous Glucose Monitoring

    Build the competency and quality controls that keep bedside glucose and continuous glucose monitoring (CGM) results safe to act on: who is authorized to test, what makes a bedside glucose result unreliable, how CGM data reaches the chart, and when a result needs central-lab confirmation before a dose decision is made.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  30. GLP-30

    Version 1.0

    POCT Oversight, Compliance, and Quality

    Point-of-care testing (POCT) puts laboratory-quality results in the hands of staff who are not laboratorians, on devices scattered across a facility. A governance model keeps that testing under one quality system: who owns test selection and validation, how operators are authorized and monitored, what quality indicators reveal about a decentralized program, and how the laboratory contains a system-wide device problem instead of chasing it site by site.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  31. GLP-14

    Version 1.0

    Proficiency Testing and Alternate Assessment

    A routine chemistry bench walks through one proficiency testing (PT) event, from enrollment through an unacceptable sodium result, then covers when alternate assessment substitutes for PT and how to investigate and document unacceptable performance without treating it as random error.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  32. GLP-10

    Version 1.0

    Reading a Levey-Jennings Chart

    Learn to read a Levey-Jennings quality-control chart: plot control results against the target mean and SD limits, recognize isolated extremes, shifts, trends, increased scatter, and cyclical patterns, and connect the timing of a pattern to reagent, calibration, maintenance, environment, or operator events without treating the chart alone as a cause.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  33. GLP-12

    Version 1.0

    Regression and Practical Laboratory Math

    Work the calculations that come up every shift, dilutions, recoveries, and percent bias, then read a method-comparison scatter plot without mistaking a strong correlation for proven agreement.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  34. GLP-19

    Version 1.0

    Root Cause, CAPA, Risk, and Continuous Improvement

    A framework for investigating a laboratory nonconforming event, distinguishing a correction from a corrective action, choosing higher-leverage controls over training alone, and defining a measurable effectiveness check, worked through a hemolyzed-potassium release.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  35. GLP-02

    Version 1.0

    Safe Venipuncture and Positive Patient Identification

    A practical walk through positive patient identification, safe venous collection technique, and immediate labeling, built around an identity discrepancy and a routine two-tube draw.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  36. GLP-29

    Version 1.0

    Selecting, Packaging, Labeling, and Documenting Infectious-Material Shipments

    Classify a specimen or culture for transport as exempt, Category B, Category A, or regulated medical waste, then assemble the triple packaging, marks, labels, and documentation the classification requires under current DOT/PHMSA and IATA rules.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  37. GLP-23

    Version 1.0

    Standard Precautions, PPE, and Exposure Prevention

    Standard precautions treat every specimen as potentially infectious. The hierarchy-of-controls habit: identify the exposure route first, choose engineering and work-practice controls before reaching for personal protective equipment, and don and doff PPE without contaminating yourself. A guided bench case and an exposure scenario put the reasoning to work.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  38. GLP-05

    Version 1.0

    Transport, Temperature, Time, and Stability

    A specimen changes between collection and analysis. A delayed, warm, or light-exposed specimen can be biased even when its container and identity are intact; separate biological stability from physical integrity and identification security, and walk an emergency-department specimen set through a transport excursion so you can document it and choose a defensible next step.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  39. GLP-37

    Version 1.0

    Using Large Language Models Safely in Laboratory Workflows

    A working guide to using approved generative-AI tools for low-risk laboratory tasks: how to classify a use case by risk, what may and may not go into a prompt, how to catch a fabricated citation or number before it reaches a colleague, and how to build a defensible human-review and audit trail.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  40. GLP-33

    Version 1.0

    Workflow, Productivity, Lean, and Six Sigma

    Map laboratory workflow with value-stream and turnaround-time data, tell value apart from waste and necessary non-value work using Lean's eight wastes, and select and test one small improvement with PDSA or DMAIC while tracking balancing measures so a change is proven safe before it becomes policy.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  41. GLP-22

    Version 1.0

    Writing and Maintaining Controlled Laboratory Documents

    A controlled document tells the right person exactly what to do while staying approved, current, traceable, and usable. Covers the document hierarchy, the required content of a procedure, the lifecycle from need through retirement, and how a form becomes a record once it is filled in.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module
  42. GLP-41

    Version 1.0

    Writing Objectives and Building an Instructional Unit

    Repair a misaligned point-of-care glucose meter training plan by defining one observable capability, writing measurable objectives, and sequencing evidence, instruction, practice, and feedback.

    Reading time
    35 minutes
    Sections
    6 sections
    Open module